Refund policy

 

REFUNDS AND RETURN POLICY  

We take Your purchase seriously, and expect the same level of respect for Our products, too.

We are happy to work with each customer until they are fully satisfied. We allow returns for refunds if the item is shipped back to Us within 30 days or less of purchase. If the item is shipped back to Us after this time frame, We will happily offer You an exchange. Items must be returned in their original packaging in their original condition. If an item is not received back in this condition, We reserve the right to offer You store credit instead of a refund, or ship the item back to You for You to keep, at Our discretion.

PROMOTIONAL PRICING DEVICES AND PRICE ADJUSTMENTS

We are not able to accommodate a price adjustment after Your purchase. 

Promotional pricing devices include discounts, coupon codes or sale periods. Only one promotional pricing device is allowed per purchase, unless otherwise provided.

CHARGEBACKS

​​You agree to make every attempt to file a refund prior to attempting a chargeback with Your financial institution. In the event of a chargeback attempt, You expressly agree to forfeit any and all of Our promotions, discounts, bonuses, affiliate bonuses, or other materials afforded to You in exchange for Your original purchase of Our Offering. We reserve the right to present proof of Your access or acceptance of Your purchased product(s), and these Terms and Conditions of Use to the financial institution investigating the dispute. 

DISPUTE​ ​RESOLUTION

​If You and Our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.